Shipping Policy – Rupali Jewels
Last updated: 13 August 2025
At Rupali Jewels, we aim to deliver your jewellery safely and on time. This Shipping Policy explains our delivery timelines, charges, and terms.
1. Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- In case of Cash on Delivery (COD), processing starts once the order is confirmed via call/SMS.
2. Delivery Time
We currently ship only within India. Estimated delivery times:
- Metro Cities: 4–6 business days
- Other Cities & Towns: 5–8 business days
- Remote Areas: 7–10 business days
Note: Delivery time may vary due to courier delays, holidays, or unforeseen events.
3. Shipping Charges
- FREE Shipping on orders above ₹999.
- For orders below ₹999, a standard shipping fee of ₹49 will apply.
4. Tracking Orders
- Once shipped, you will receive a tracking ID via email/SMS.
- You can track your shipment through our Track Order page or the courier’s official website.
5. Cash on Delivery (COD)
- COD is available for orders up to ₹5,000.
- Please keep the exact cash amount ready at the time of delivery.
6. Damaged or Lost Parcels
- If your parcel is damaged on arrival, please refuse delivery and contact us immediately.
- In case of lost shipments, we will either send a replacement or process a refund.
7. Contact Us
For any questions regarding shipping:
📧 Email: support@rupalijewels.store
🌐 Website: https://rupalijewels.store